When will my order be processed?
All orders are processed and dispatched from our warehouse in Singapore. Please allow more time for order processing during holidays and promotional periods.
We process orders Monday to Friday. Orders will be processed within 1-3 business days of being placed and shipped the next day. Please note that we do not ship on weekends.
If you need to change or cancel your order, please contact us immediately. We are unable to make any changes once your order has been processed.
If you have just received a shipment notification, please allow 1 to 3 business days for the tracking information to be updated .
Error address:
We are not responsible if a package cannot be delivered due to missing, incomplete or incorrect destination information. We try to avoid errors by verifying shipping information with each customer at the time of order confirmation.
How long will it take for me to receive my order?
After placing your order, please allow 1-3 business days for your order to be processed. During peak periods, it may take up to 5 business days for delivery. After that, it may take 7-12 business days for delivery, depending on your location.